Privacy Policy

1. Introduction

IronLion360, LLC ("IronLion360," "we," "us," or "our") is committed to protecting the privacy and confidentiality of the individuals and businesses that interact with our services. This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through:

• Our website at www.ironlion360.ai and any associated subdomains
• Our Profit Leak Score diagnostic tool and related online applications
• Our GoHighLevel-powered client portal and scheduling platform
• Email communications, contact forms, and booking systems
• Any other IronLion360 digital platform, service, or application

By accessing or using any IronLion360 platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platforms immediately.

IronLion360 is a Wyoming Limited Liability Company providing AI-powered, fixed-fee financial diagnostic services to businesses in the logistics, transportation, warehousing, manufacturing, construction, and related industries.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly when you:

• Complete a contact form, book a scoping call, or request a proposal
• Submit data to our Profit Leak Score tool or intake questionnaire
• Enter into an engagement agreement with us
• Communicate with us by email, phone, text, or through our website chat

This information may include your name, company name, job title, business email, phone number, annual revenue range, industry, and any operational or financial context you choose to share during a consultation.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information through cookies and similar technologies, including your IP address, browser type, device information, pages visited, and referring URL. This data helps us improve the functionality and user experience of our platforms.

2.3 Information from Third-Party Sources

We may receive limited business information from publicly available sources (such as LinkedIn or company websites) to help us prepare for scoping calls or understand the operational context of a prospective client. We do not purchase consumer data from data brokers.

3. How We Use Information

We use the information we collect for the following purposes:

• Service delivery — to perform diagnostic analyses, generate findings reports, and deliver the services you engage us for
• Business operations — to respond to inquiries, schedule calls, issue invoices, and maintain client relationships
• Communication — to send transactional emails, appointment reminders, and occasional updates relevant to your engagement
• Platform improvement — to analyze aggregate usage patterns and improve our tools, without identifying individual users
• Legal compliance — to meet applicable legal, regulatory, and contractual obligations

We do not sell your personal information. We do not use your data for third-party advertising or cross-site tracking.

4. Operational Data & Confidentiality

This section is especially important for our clients. In the course of delivering our diagnostic services, you may share sensitive operational data with IronLion360, including:

• Carrier invoices, freight rate sheets, and transportation contracts
• Accounts payable exports and vendor invoice history
• Payroll summaries, overtime reports, and staffing agency records
• Internal process documentation and P&L context

We treat all client operational data as strictly confidential. Every signed engagement includes binding confidentiality and data-handling terms as a standard part of the engagement letter — these govern how your data is transmitted, stored, used, and disposed of for the duration of the engagement and after. If you'd like a confidentiality agreement in place before an engagement begins — for example, ahead of an early scoping conversation — contact [email protected] to request one.

Client operational data is used only for the purpose of performing the agreed-upon diagnostic engagement. It is never shared with other clients, resold, or used to train public AI models.

5. How We Share Information

We share information only in the following limited circumstances:

• With service providers we use to operate the business (such as our CRM platform, email delivery, payment processing, and cloud storage). These providers are contractually bound to protect your information.
• With professional advisors (attorneys, accountants) where necessary and under confidentiality.
• To comply with law — if required by a valid legal process, court order, or regulatory request.
• To protect rights or safety — to investigate fraud, enforce our agreements, or prevent harm.
• With your consent — for any other purpose disclosed to you at the time we collect the information.

We do not sell, rent, or trade your personal information to third parties.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. These include encrypted data transmission (TLS/SSL), access controls on internal systems, encrypted cloud storage, and periodic review of our security practices.

No method of electronic transmission or storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately at [email protected].

7. Data Retention

We retain personal and business information only as long as necessary to provide our services, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements. For client operational data provided during an engagement, our standard engagement letter governs retention: we return or securely destroy your data upon your written request following completion of the engagement, subject to our right to retain copies as required for legal, regulatory, or professional-record purposes. You may make this request at any time after your engagement concludes.

8. Your Rights and Choices

You have the following rights regarding your information:

• Access — request a copy of the personal information we hold about you
• Correction — ask us to correct inaccurate information
• Deletion — request deletion of your personal information, subject to legal exceptions
• Opt-out of communications — unsubscribe from marketing emails at any time using the link in every email, or by emailing [email protected] with the subject line "Unsubscribe"
• Data portability — request a machine-readable copy of data you provided us

To exercise these rights, email [email protected]. We will respond within 30 days.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website and understand how visitors use it. The cookies we use fall into three categories: strictly necessary cookies (required for the site to function), functionality cookies (to remember preferences), and analytics cookies (to understand usage patterns in aggregate).

You may control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our platforms. We do not use cookies for advertising or cross-site tracking.

10. Third-Party Links

Our platforms may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third-party platforms. We encourage you to review the privacy policies of any third-party sites you visit. IronLion360 is not responsible for the privacy practices of third-party platforms.

11. Children's Privacy

Our services are designed for businesses and business professionals. IronLion360 does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor, we will promptly delete it. If you believe a minor has provided us with personal information, please contact [email protected].

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and disclose
• The right to delete personal information we have collected from you (subject to exceptions)
• The right to opt out of the sale of personal information (IronLion360 does not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To exercise your California privacy rights, contact us at [email protected] with "California Privacy Rights" in the subject line.

13. Changes to This Privacy Policy

IronLion360 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, services, or applicable law. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post the revised policy on our website with a prominent notice
• Notify active clients via email for significant changes

Your continued use of our platforms after any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For confidentiality agreement requests prior to data sharing, contact: [email protected]

Response time: We aim to respond to all privacy inquiries within 5 business days.

This Privacy Policy was prepared for IronLion360, LLC and is intended as a general framework. IronLion360 recommends consulting with a licensed attorney to ensure full compliance with all applicable federal, state, and local privacy laws before publishing.